REFUND/RETURN POLICY

Refund/Return Policy – BreakThrough Physical Therapy, Inc. (“BreakThrough”)

Online Payments on Your Account:
At BreakThrough Physical Therapy (“BreakThrough”), we strive to provide you with the most secure and convenient payment options on your account.  Should you have any questions in regards to a payment or your final balance, you are welcome to contact us and provide detailed information to support what you believe to be your financial responsibility and our accounts and administration division will work with you to help ensure an accurate final balance to help close out the financial aspects of your account.  You can reach our accounts and administration division by:

  • Calling us at: 408-701-5230
  • Emailing us at: payments@breakthroughpt.com
  • Sending written communications to us at:
    • Accounts and Administration
    • c/o BreakThrough Physical Therapy, Inc.
    • PO Box 70758
    • Sunnyvale, CA  94086

Refund/Return Policy on Merchandise:  Because the merchandise we sell is simply as a convenience to make the tools deemed necessary by your physical therapist(s) readily available to you, all sales are final.

Testimonials

"My wife's back pain was so bad before BreakThrough. Thank you for helping us through her pregnancy. We couldn't have done it without you!"

"Your physical therapy reports are always so timely and accurate yet concise with the information I need to effectively direct patient care. Thank you."

"I cannot thank you enough for such a wonderful experience from day one. I am back to enjoying life and travel with my husband and children again."
 

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