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Privacy Policy

At BreakThrough Physical Therapy (“BreakThrough”), we are committed to protecting the privacy of our clients and customers.  We take our responsibility very seriously and strive to comply 100% with all laws and regulations at all times.  Therefore we do not sell or rent your Personal Information to any third party. Further, we do not share your Personal Information with any third parties for their direct marketing purposes without first providing you the opportunity to opt-in or opt-out of such sharing.

ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS TO PROTECT THE PERSONAL INFORMATION COLLECTED FROM AND STORED ON THE SITE, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT PERSONAL INFORMATION STORED ON OUR SERVERS, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. ACCORDINGLY, WE DISCLAIM ANY LIABILITY FOR ANY THEFT OR LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY DATA OR COMMUNICATIONS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

  1. What does the BreakThrough Physical Therapy’s privacy policy cover?
  2. What information does BreakThrough Physical Therapy collect?
  3. How does BreakThrough Physical Therapy use and share personal information?
  4. How is my personal information protected?
  5. How can I opt-out from receiving communications from BreakThrough Physical Therapy?
  6. How can I update or change my personal information so I am sure to get all the latest news?
  7. What is the BreakThrough Physical Therapy privacy policy for minors?
  8. Linked Sites
  9. How can I contact BreakThrough Physical Therapy if I have further questions?
  10. Revisions to the BreakThrough Physical Therapy privacy policy

 

1. What does the BreakThrough Physical Therapy Privacy Policy cover?

This privacy policy outlines BreakThrough practices regarding information collected (a) online at www.BreakThroughPT.com, www.BreakThrough-Physical-Therapy.com, www.nutritional-supplements-online.com, www.BreakThrough-Nutrition.com and any other websites owned and operated by BreakThrough Physical Therapy, Inc.; and (b) at participating BreakThrough Physical Therapy locations in the United States.

We suggest that you review this Privacy Policy periodically as we may update it from time to time. This policy was last revised on December 1, 2010.

2. What information does BreakThrough Physical Therapy collect?

Each time you visit a BreakThrough website, the web server automatically collects your internet service provider’s address, the web page from which you came, web browser software, and a record of your activity while visiting the site.

BreakThrough collects personally identifiable information (such as first and last name, credit card number, home address, e-mail address and telephone number) that you provide when you make a purchase or payment; visit one of our websites or physical locations; create or edit your contact information via one of our webforms; participate in a contest, sweepstakes or other promotion; fill out a survey or questionnaire; sign up for a program or club; contact BreakThrough (by e-mail or otherwise); contact a BreakThrough representative; or otherwise interact with BreakThrough. Information that you provide at one of our locations may be combined with information that you provide online at any of our websites, as well as with information about your product interests and purchases. The information you provide to BreakThrough may also be combined with demographic and other information that is available in order to allow us to better communicate and serve you in the future.

For purposes of this policy, information regarding your children that you (the parent/guardian) provide to the BreakThrough Physical Therapy is treated in the same manner as information collected about you.

3. How does BreakThrough Physical Therapy use and share personal information?

Using Your Personal Information
Your personal information is used by BreakThrough Physical Therapy to enhance your relationship with us, respond to your requests, tailor offerings to you, communicate with you about products, services, special offerings and events or programs offered by the BreakThrough Physical Therapy or our marketing partners that may be of interest to you. BreakThrough Physical Therapy may also use this information to analyze and manage its businesses. Aggregate data (which does not allow an individual to be identified, contacted or located) is collected from online and offline facilities and may be used to enhance the ability of BreakThrough Physical Therapy to communicate with you, and for internal analysis and management purposes.

Sharing Your Personal Information
BreakThrough Physical Therapy will not license, sell or provide your personal information to any unaffiliated third party except as permitted by this policy or with your consent. BreakThrough Physical Therapy shares your personal information as set forth below:

With our Service Providers: BreakThrough may share your personal information with service providers who provide services for or administer activities on behalf of BreakThrough (such as, but not limited to, authorization of credit card and check transactions, order fulfillment, sweepstakes and contests, and co-branded or joint product and service promotions). BreakThrough may share your information with service providers who develop, host or maintain the BreakThrough Sites on behalf of a member or members of BreakThrough. These service providers are granted access to some or all of your personal information as necessary, but are prohibited from using your personal information in any manner other than as may be necessary to perform their services. We may also utilize service providers to assist us in aggregating customer information. We may then share such aggregated information with prospective marketing partners and advertisers.

In Connection with Business Transfers: In the event that a location, division or part or all of BreakThrough Physical Therapy (or the assets of one of those entities) is bought, sold or otherwise transferred, customer information will likely be included among the transferred business assets.

To Comply with Laws: BreakThrough Physical Therapy also discloses specific information when it determines that such disclosure is necessary to comply with the law or to protect the interests or safety of its visitors and guests, BreakThrough or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

4. How is my personal information protected?

BreakThrough Physical Therapy uses industry standard security techniques on our sites to help protect against the loss, misuse or alteration of information collected from you. When you access your account information or transmit personally identifiable data to BreakThrough in any form, that information is stored on servers that BreakThrough has attempted to secure from unauthorized access or intrusion. “Secure Socket Layer” software encrypts all personal information you transmit to BreakThrough Sites. BreakThrough representatives cannot be and are not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures.

5. How can I opt out from receiving BreakThrough Physical Therapy communications?
From time to time, you may receive periodic mailings, telephone calls or e-mails from BreakThrough Physical Therapy with information on products or services, discounts, special promotions, upcoming events or other offers from us and/or our marketing partners. You may opt out of receiving e-mail communications by clicking the “Unsubscribe” link at the bottom of the e-mail received to unsubscribe from future emails. It may take us up to 10 days to complete this process, as permitted by law. You may opt out of receiving electronic communications, mailings or telephone calls by:

  • Calling us at: 408-736-7600
  • Emailing us at cspr@breakthroughpt.com
  • Sending written communications to us at:
    • BreakThrough Physical Therapy, Inc.
    • 263 N. Mathilda Avenue
    • Sunnyvale, CA  94086

We take all requests seriously and will make every effort to comply.  You should know that your personal information may be retained in our databases for record keeping purposes and for internal research and analysis.

6. How can I update or change my personal information so I am sure I get the latest news?

You may update or change your personal information by completing the online form by:

  • Calling us at: 408-736-7600
  • Emailing us at cspr@breakthroughpt.com
  • Sending written communications to us at:
    • BreakThrough Physical Therapy, Inc.
    • 263 N. Mathilda Avenue
    • Sunnyvale, CA  94086

 

7. What is the BreakThrough Physical Therapy privacy policy for minors?
BreakThrough does not knowingly solicit or collect personally identifiable information online from minors (those under the age of 18) without prior verifiable parental consent. If any BreakThrough Physical Therapy representative learns that a minor has submitted personally identifiable information online, in contravention of these measures, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the minor or others as required by law).

8. Linked Sites
BreakThrough Physical Therapy and its websites may contain links to other sites, including content from other sites that is occasionally framed within a BreakThrough Physical Therapy. Please note that the privacy policies at these other sites may be different from this one. You should review the privacy policy of any site linked to or framed within a BreakThrough Physical Therapy site prior to providing any information on or to that site.

9. How can I contact BreakThrough Physical Therapy if I have further questions?
If you have questions or concerns about this Privacy Policy, please feel free to contact us by:

  • Calling us at: 408-736-7600
  • Emailing us at cspr@breakthroughpt.com
  • Sending written communications to us at:
    • BreakThrough Physical Therapy, Inc.
    • 263 N. Mathilda Avenue
    • Sunnyvale, CA  94086

10. Revisions to the BreakThrough Physical Therapy Privacy Policy
This Privacy Policy may be updated and revised from time to time and we will post any changes to this policy to ensure that you always have the most current information. By utilizing our sites, you agree that the information that we gather now will be subject to the Privacy Policy in effect at the time of use. We may contact you with notices concerning our Privacy Policy, but you should check the BreakThrough Physical Therapy sites periodically to review any changes in our policies so you can make educated decisions about what information you wish to share.

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