Refund/Return Policy

Refund/Return Policy – BreakThrough Physical Therapy, Inc. (“BreakThrough”)

Online Payments on Your Account:
At BreakThrough Physical Therapy (“BreakThrough”), we strive to provide you with the most secure and convenient payment options on your account.  Should you have any questions in regards to a payment or your final balance, you are welcome to contact us and provide detailed information to support what you believe to be your financial responsibility and our accounts and administration division will work with you to help ensure an accurate final balance to help close out the financial aspects of your account.  You can reach our accounts and administration division by:

  • Calling us at: 408-701-5230
  • Emailing us at: [email protected]
  • Sending written communications to us at:
    • Accounts and Administration
    • c/o BreakThrough Physical Therapy, Inc.
    • 333 Soquel Way
    • Sunnyvale, CA  94085

Refund/Return Policy on Merchandise:  Because the merchandise we sell is simply as a convenience to make the tools deemed necessary by your physical therapist(s) readily available to you, all sales are final.

Refund/Return Policy on Services: All sales on services provided are final.  This includes package deals for discounted services.  All packaged/discounted treatment plans are final and visits on account expire 1 (one) year after purchase.

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